Free worldwide shipping on any order €250 or more
Domestic Shipping within the Netherlands: free
Shipping within the Europe: €15,00
International Shipping €30,00
Orders placed with Treasures will generally ship within 5 business days. Orders placed on Friday before 10 am will be shipped day of, any orders placed after 10 am will be shipped the following Monday.
Please note styles marked "PRE ORDER" will be made on order and shipped to you within 10 business days. We do not accept returns on Pre-ordered items, however, you are welcome to exchange it for another style.
If you need to place an order for rush shipment please contact Treasures Customer Care at firstname.lastname@example.org with your request. If for any reason your order is to be delayed or cancelled – due to stock, payment or otherwise – we will contact you via email. If you wish to cancel an order placed on our website please notify Treasures Customer Care at email@example.com as early as possible.
International customers are able to order from our website but are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery.
RETURNS & EXCHANGES
We accept returns on all full-price orders* within 14 days from the day the merchandise is delivered. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund. Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise.
To return unwanted items contact: firstname.lastname@example.org
Please include with your return a copy of your order including your contact information and indicate whether you prefer a return or exchange. Please allow up to 7 business days for your refund or exchange to be processed. You will receive a confirmation by email when your return or exchange is complete.
International customers are liable for all import duties and customs that will be charged by your country for returns. Payment will be necessary to release your order from customs before delivery.
Please note: Shipping and handling charges are not refundable. If you have received free shipping and want to make a return for a full refund, we will deduct a €30,00 shipping/restocking fee from your refund. Exchanges or returns for store credit may be made at no additional charge.
*All sale merchandise is final. No returns or exchanges.
Important notice: Until we receive the item in our office, the shipping is at your own risk. We cannot accept liability for goods that get lost or damaged in transit back. We recommend you to ship the item by courier or registered post and that you retain proof of sending. The shipping cost of this is borne by the buyer.
Treasures Design - The Netherlands